If you wish to purchase a product or service available on the Website ("Purchase"), you may be asked to provide certain information relating to your Purchase, including information about your payment methods (for example, payment card number, CVC code and expiration date) when you purchase a product or service.
In addition to these GTC, our products and services may be subject to additional terms and conditions, which will be communicated to you before and after your purchase. Other services provided by third parties are subject to their terms and conditions. Please read all additional terms and conditions carefully before purchasing.
You always have the possibility of modifying your order before proceeding with the validation or payment of your purchase.
You confirm the validation of your order by checking the box to validate these T&Cs and then clicking on the validation button.
Upon acceptance of these Terms and Conditions, the General Conditions of the product or service, the Privacy Policy, and validation of the order, the Contract is validly concluded between you and Koala.
An e-mail confirming your purchase will be sent to you.
We recommend that you keep the information contained in the purchase confirmation on paper or electronically.
We reserve the right to cancel or refuse any Purchase from a customer with whom there is a dispute.
All Purchases on the Website are payable in euros. Full payment must be made on the day of purchase, generally by credit card, or by bank transfer if available. Access to the service or product is conditional upon receipt of all sums due.
By paying by credit card or by any other means, you authorize us to debit your bank account for all charges due.
You also authorize us to use the services of a third party to process payments securely, and consent to the disclosure of your payment information to this third party. This system guarantees total confidentiality of your banking information. The banking transaction between you and the selected secure system is therefore fully encrypted and protected. We do not store your bank details.